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Processor obligations

Data processing addendum.

How Infochola Solutions acts as a data intermediary under PDPA when processing personal data on your instruction.

Roles

You are the organisation with control of the personal data. We process it on your documented instruction as a data intermediary, and for no other purpose.

Sub-processors

A current list is available on request, and we notify you before adding one. Each is bound to obligations no weaker than these.

Security measures

Database-per-tenant isolation, encryption at rest and in transit, an immutable audit log, and access limited to staff who need it for support you have requested.

Assistance

We help you answer access and correction requests, and support breach notification within the PDPC timeframe.

Deletion

On termination, your data is exported to you and then deleted on the schedule set in the agreement, including from backups on their own cycle.

This page is a demonstration of the site structure. The binding text is the version published at infoc.one. Last reviewed September 2026.

Questions about this?

Our operations team answers legal and data questions directly.

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