Terms of service.
The terms on which Infochola Solutions provides INFOC ONE, summarised here and set out in full in the signed agreement.
What you get
Access to the applications in your plan, for the users you licence, with the compliance configuration current at the time. Statutory rate changes are configuration and arrive without an upgrade.
What we ask
That you keep credentials secure, that the data you load is yours to load, and that you tell us promptly if an account should be closed.
Uptime and support
Support hours and response targets are set in your agreement. Planned maintenance is notified in advance and scheduled outside Singapore business hours where possible.
Your data on exit
Yours, in full, in a loadable format, on request. We do not hold data hostage and there is no exit fee for the export itself.
Changes
Material changes to these terms are notified before they take effect, not applied silently.
This page is a demonstration of the site structure. The binding text is the version published at infoc.one. Last reviewed September 2026.