Legal

Privacy Policy

Effective date: April 11, 2026. This Privacy Policy describes how INFOC ONE collects, uses, discloses, and protects personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

1. Data We Collect

We may collect business contact data, account profile data, support request information, billing details, and platform usage logs necessary to operate and improve the service.

2. How We Use Data

We use personal data to provide the platform, deliver onboarding and support, maintain security, process billing, communicate service updates, and meet legal or regulatory obligations.

3. Legal Basis and Consent

We process data on the basis of contractual necessity, legitimate business interests, legal obligations, and consent where required. You may withdraw consent where processing is consent-based.

4. Sharing and Transfers

We may share data with trusted sub-processors providing hosting, communications, and operational services. Where cross-border transfers occur, we apply contractual and technical safeguards.

5. Security and Retention

INFOC ONE applies appropriate technical and organizational controls, including role-based access, encryption practices, and logging. Data is retained only for as long as required for service delivery, compliance, or dispute resolution.

6. Your Rights

Subject to applicable law, you may request access, correction, deletion, or limitation of your personal data. You may also request information about how your data has been used or disclosed.

7. Contact

For privacy requests, contact solutions@infoc.one.

This page is provided for operational readiness and should be reviewed by legal counsel before production legal sign-off.